MatchMaker-Privacy-Policy

Privacy Policy for MatchMaker Pro

Effective date: May 18, 2026

MatchMaker Pro (“we”, “our”, or “us”) operates the MatchMaker Pro iOS application. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the app.

If you have questions about this Privacy Policy, contact us at:

dev.hamam@gmail.com

1. What MatchMaker Pro Does

MatchMaker Pro is a bilingual Arabic/English app for professional matchmakers and people looking for marriage. Matchmakers can manage matrimonial client profiles. People looking for marriage can sign in with Apple and browse available profiles without a paid subscription.

2. Information We Collect

We collect the information needed to operate the app, protect users from spam, provide subscriptions, and improve reliability.

Account Information

When you sign in with Apple, we may receive and store:

Your Apple account identifier.
Your name, if Apple provides it and you choose to share it.
Your email address, if Apple provides it and you choose to share it.
Your selected role in the app, such as matchmaker or customer.
Account creation date and account status.

We do not use phone numbers for authentication.

Matchmaker Profile Information

If you create a matchmaker account, we collect and store:

Your display name.
Your country.
Your public contact phone number.
Subscription status and plan information.
Account deletion and recovery status, if applicable.

Your public contact phone number is shown to customers so they can contact you about matrimonial profiles.

Client Profile Information

Matchmakers may add matrimonial client profiles. These profiles may include:

Sex.
Age.
Country.
Skin color.
Height and weight.
Marital status.
Education level.
Employment status.
Whether the client has children.
Whether the client can drive.
Marriage preferences, such as preferred age range and willingness to marry someone divorced, married, or with children.

Client profiles are designed to be privacy-preserving. The app does not require client names, personal email addresses, phone numbers, or photos in client profiles.

Subscription and Purchase Information

If you purchase a subscription or in-app support item, Apple processes the payment. We may receive StoreKit transaction information from Apple, such as:

Product identifier.
Transaction identifier.
Subscription expiration date.
Subscription renewal status.
Whether a subscription entitlement is active.

We do not receive or store your full payment card details.

Usage, Diagnostics, and Device Information

We may collect app usage and diagnostic information through Firebase and related services, including:

App launches and feature usage.
Crash reports and diagnostic logs.
Device model, operating system version, app version, and language.
Network and performance information.
Firebase App Check verification information used to help protect backend services from abuse.

Analytics and crash collection may be disabled in development builds but can be enabled in production builds.

The app may use Google AdMob and Google’s User Messaging Platform. Depending on your region, device settings, and consent choices, advertising services may process:

Advertising identifiers, if permitted by your device settings and Apple’s App Tracking Transparency framework.
Approximate device and app information used to serve, measure, and limit ads.
Consent choices for personalized or non-personalized ads.

You can change tracking permissions in iOS Settings.

3. How We Use Information

We use information to:

Create and manage accounts.
Allow matchmakers to manage client profiles.
Allow signed-in customers to browse available profiles.
Show matchmaker contact information to customers.
Verify subscriptions and unlock paid matchmaker features.
Prevent spam, fraud, abuse, and unauthorized backend access.
Maintain app security and reliability.
Diagnose crashes, errors, and performance problems.
Provide customer support.
Comply with legal, tax, accounting, and App Store requirements.

4. How Information Is Shared

We do not sell your personal information.

We may share or disclose information in the following ways:

With customers: A matchmaker’s country and public contact phone number may be shown to customers. Available client profile summaries may be shown to signed-in users for browsing.
With service providers: We use Firebase, Apple, Google AdMob, Google User Messaging Platform, and related infrastructure providers to operate, secure, analyze, and monetize the app.
With Apple: Apple processes Sign in with Apple and App Store purchases.
For legal reasons: We may disclose information if required by law, legal process, safety concerns, fraud prevention, or enforcement of our rights.

5. Data Storage and Security

We use Firebase services, including Firebase Authentication, Firestore, Cloud Functions, App Check, Analytics, and Crashlytics. Data may be processed and stored on servers operated by Google Firebase and other service providers.

We use reasonable technical and organizational safeguards, including authentication, Firebase App Check, Firestore security rules, and server-side subscription validation. No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

6. Account Deletion and Data Retention

You may delete your account from within the app. When a matchmaker account is deleted, the account and related client profiles are hidden using a soft-delete process and may be recoverable for a limited period. After the recovery period, data may be permanently deleted or retained only as required for legal, security, anti-fraud, accounting, or operational purposes.

Some information may remain in backups, logs, transaction records, or records required for compliance and fraud prevention.

Apple subscription cancellation must be handled through your Apple ID subscription settings.

7. Your Choices and Rights

Depending on your location, you may have rights to:

Access information associated with your account.
Correct inaccurate information.
Delete your account.
Object to or restrict certain processing.
Withdraw advertising or tracking consent where applicable.

To make a privacy request, contact us at dev.hamam@gmail.com. We may need to verify your identity before completing a request.

8. Children’s Privacy

MatchMaker Pro is intended for adults. The app is not directed to children under 13, and it is not intended for anyone below the legal age required to use matrimonial or marriage-related services in their location. If you believe a child has provided information through the app, contact us at dev.hamam@gmail.com.

9. International Users

MatchMaker Pro may be used by people in different countries. By using the app, you understand that your information may be processed in countries where our service providers operate, which may have privacy laws different from those in your country.

10. Third-Party Services

The app may use third-party services that have their own privacy practices, including:

Apple Sign in with Apple and App Store purchases.
Firebase services by Google.
Google AdMob.
Google User Messaging Platform.

We encourage you to review the privacy policies of those providers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users in the app or by updating the effective date above. Continued use of the app after a policy update means you accept the updated policy.

12. Contact Us

For privacy questions, requests, or concerns, contact: