نبرة — MicOne

Privacy Policy

1. Who We Are

MicOne (Arabic: نبرة) is a voice-recording app that transcribes audio to text and summarizes it with AI. It is developed and operated by GCC Apps ("we", "us"), based in the Gulf region. For any privacy question, contact us at hamam@gccapps.com.

2. Data We Collect and Why

The app is built on a local-first principle — your recordings stay on your device and only leave it for processing you explicitly request:

• Audio recordings: Stored locally on your device. When you request a transcription, the audio file is sent securely to a speech-to-text provider for processing only.
• Transcripts: When you request a summary, the transcript text is sent to an AI model provider to generate the summary.
• Purchase information: All purchases are handled entirely by Apple's App Store — subscriptions and minute packs (consumables that never expire). We never receive or store payment card details; we receive subscription status, and we read your Apple purchase transaction history to restore purchased minute-credit balances (e.g., after reinstalling the app).
• Custom vocabulary: If you add custom words or names to improve transcription accuracy, those terms are sent with the transcription request to our server relay and to the speech-to-text provider for processing only.
• Technical device identifier: The vendor device identifier (identifierForVendor) is sent with processing requests for abuse prevention and usage-limit management; it is never linked to any personal identity.
• Support correspondence: If you email us, we keep your email address and message content to respond to your request.
• Anonymous technical ID and usage counters: The app uses Firebase (by Google) to create a random, anonymous ID (UID) per install — not an account, never linked to any identity — and to store technical counters (minutes used, subscription status, summary counts) for managing trial and subscription limits.
• Crash logs and diagnostics: The app collects crash logs and diagnostic data (device model, OS version, app state at the time of the crash) to improve stability; this data is not linked to your identity and is processed by Google Firebase Crashlytics.
• Technical operations logs: When an error occurs (e.g., a transcription failure), limited technical data (error type and a fragment of the anonymous ID) may be sent to our private Slack channel for operational monitoring.

Usage limits: The free trial is 2 minutes, one time only. Pro includes 1,200 transcription minutes and 100 AI summaries per month (fair use, resets monthly). Minute packs never expire. Credit balances are capped (a maximum of 1,000 minutes and 100 summaries held at any one time).

We do not collect analytics, we do not use advertising trackers, we do not create user accounts, and we do not link your recordings to any personal identity.

3. Legal Basis for Processing

We process data on the basis of: (a) performing the service you requested (transcription and summarization), (b) your explicit consent when you submit a recording for processing, and (c) our contractual obligations relating to subscriptions.

4. Third-Party Data Processors

To provide transcription and summarization, we share data — only to the extent needed for processing — with cloud providers, including:

• Anthropic (Claude API): text summarization (primary provider).
• OpenAI: text summarization (fallback provider) and/or speech-to-text.
• Deepgram: primary speech-to-text provider, including speaker separation and labeling in the transcript (diarization).
• Google Firebase: anonymous technical ID management, technical usage-counter storage, and crash reporting (Crashlytics).
• Slack: technical operations logs on errors only.
• Apple: payment and subscription processing via StoreKit.

Data is sent to these parties over encrypted connections and their handling of it is governed by their own privacy policies. We never sell your data or share it for advertising purposes.

5. Data Retention

• Recordings and transcripts remain on your device until you delete them; deleting the app removes its data from the device.
• When you request transcription, the recording is temporarily uploaded to secure cloud storage for processing and is automatically deleted from our servers as soon as transcription completes; we retain no copy afterwards.
• Support correspondence is kept for no longer than 12 months.

6. Data Security

All data is transmitted over encrypted connections (TLS), and your recordings are stored locally within the app's iOS-protected container. Cloud-service access keys are never shipped inside the app; requests pass through a secure server-side relay.

7. Your Rights

You may at any time:

• Access your data — it already lives on your device.
• Delete any recording or transcript inside the app, or delete the app entirely.
• Request deletion of your support correspondence by emailing hamam@gccapps.com.
• Manage or cancel your subscription in your Apple account settings.

8. Children

The app is not directed at children under 13, and we do not knowingly collect data from them. If you learn that a child has provided us data, contact us so we can delete it.

9. International Data Transfer

Data sent for transcription and summarization may be processed on servers outside your country of residence (at the cloud providers). By using these features you consent to this transfer, which we ensure is protected by appropriate contractual safeguards and encryption.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a revised "Last updated" date, and we encourage you to review it periodically.

11. Contact Us

For any question about this policy or our privacy practices: hamam@gccapps.com

Related pages: Support · Terms of Use

Note: This policy was prepared to honestly reflect the app's actual practices; it is not legal advice.