Privacy Policy for Private Tutor

Effective date: July 19, 2026
Last updated: July 19, 2026

This Privacy Policy explains how Private Tutor (the “App,” bundle ID com.hamam.private-tutor) collects, uses, discloses, and protects information. Private Tutor is an iOS marketplace that helps students find tutors in Gulf Cooperation Council countries.

1. Who operates the App

Private Tutor is operated by Hamam A. Alabdulla in Doha, Qatar. For privacy questions or requests, email hamam@gccapp.com.

2. Information we collect

Browsing and local information

Students can browse tutor profiles without creating an account. The App may still collect analytics and diagnostic information described below. Favorites, search history, language preference, onboarding status, and similar settings may be stored locally on your device.

Account and authentication information

Tutor features require Sign in with Apple. When you sign in, Apple and Firebase Authentication provide or create:

• an Apple account identifier and Firebase user identifier;
• your email address, which may be an Apple private-relay address, if Apple provides it;
• your name, if Apple provides it during the first authorization; and
• authentication tokens and session information needed to keep your account secure.

Tutor profile information

If you create a tutor profile, you provide information such as your name, phone number and country code, country and city, subjects, teaching levels and format, spoken languages, hourly rate, availability, biography, years of experience, and whether you offer project help.

An identifier for your device vendor is also stored with the tutor profile to enforce the one-profile-per-device rule and help prevent abuse.

Subscription and transaction information

The App and its backend process StoreKit product identifiers, subscription tier and status, transaction identifiers, original transaction identifiers, purchase and expiration dates, and Apple server notifications. Apple processes billing and payment-card details; we do not receive your full payment-card information.

Analytics and diagnostics

We use Firebase Analytics and Firebase Crashlytics. Depending on how you use the App, these services may receive:

• app version, device model, operating-system version, device name, language, locale, and general technical information;
• app opens, screen views, session duration, searches, filters, profile views, contact actions, subscription events, and feature usage; and
• crash reports, stack traces, error details, performance context, and related diagnostic logs.

We do not use this information for third-party advertising or cross-app tracking.

3. How we use information

We use information to:

• authenticate users and secure accounts;
• display, search, and manage tutor profiles;
• let students contact tutors using the contact details tutors choose to publish;
• validate purchases, provide subscription features, and respond to renewals, expirations, cancellations, refunds, and billing failures;
• prevent duplicate profiles, fraud, and abuse;
• diagnose crashes, maintain security, and improve performance and usability;
• provide support and respond to privacy requests; and
• comply with applicable legal obligations.

Where applicable law requires a legal basis, we process information as needed to provide the service, based on our legitimate interests in operating and securing the App, with consent where required, or to comply with law.

4. Public tutor profiles

Active tutor profiles are visible to anyone using the App, including people who are not signed in. Public profile information may include the tutor’s name, phone number, location, subjects, teaching levels and format, spoken languages, rate, availability, biography, experience, project-help preference, ratings, and subscription badge.

Do not include information in a tutor profile that you do not want the public to see. Apple identifiers, Firebase identifiers, email addresses, device identifiers, and transaction records are not displayed as part of the public profile.

5. When we share information

We use service providers only as needed to operate the App:

• Apple: Sign in with Apple, StoreKit subscriptions, and App Store server services — Apple Privacy Policy
• Google Firebase and Google Cloud: authentication, database hosting, Cloud Functions, App Check, analytics, crash reporting, and operational logging — Google Privacy Policy

Information may also be disclosed if required by law, to protect users or the service, or as part of a merger, acquisition, or transfer of the App, subject to appropriate safeguards.

We do not sell personal information. We do not share personal information with advertising networks, and the App does not serve third-party advertising.

6. International processing

Firebase and Google Cloud services used by the App are configured in the United States, including the us-central1 region. Apple and Google may process information in other countries under their own privacy terms. Where required, we use appropriate safeguards for international transfers.

7. Retention and account deletion

We retain account and tutor-profile information while the account is active and as reasonably necessary to operate, secure, and comply with legal obligations for the service.

You can delete your account from the App’s Profile screen. Account deletion removes the Firebase Authentication account and user-linked tutor, user, transaction, subscription-owner, security-event, subscription-issue, and function-error records from our active database.

Limited pseudonymized anti-abuse and webhook-deduplication records may remain after deletion. The deletion process removes the Firebase user ID, device ID, and transaction identifiers from those retained records. Aggregated analytics and diagnostic records may remain according to Firebase retention settings and provider obligations.

Account deletion does not cancel an App Store subscription and does not automatically revoke Private Tutor under Sign in with Apple. Manage subscriptions in Apple’s App Store subscription settings. You may separately stop using your Apple ID with Private Tutor in Apple ID settings.

Apple retains purchase and subscription records under Apple’s own policies.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, or to receive a portable copy.

• Review or correct tutor-profile information using the profile editing controls.
• Hide or remove your public profile using the available profile controls or account deletion.
• Delete your account using Profile → Delete Account.
• Contact hamam@gccapp.com for another privacy request.

We may need to verify your identity before fulfilling a request. You may also have the right to complain to your local data-protection authority.

9. Security

We use safeguards designed to protect information, including encrypted network connections, Firebase Authentication, App Check, Firestore Security Rules, restricted backend access, server-side subscription verification, and data-minimized production logging. No service can guarantee absolute security.

To report a suspected privacy or security problem, email hamam@gccapp.com.

10. Children

Tutor accounts are intended for adults aged 18 or older. Students may browse without creating an account. The App is not directed to children under 13, and we do not knowingly ask children under 13 to submit personal information. If you believe a child has provided personal information, contact us so we can investigate and delete it where appropriate.

11. Changes to this policy

We may update this policy when the App, our service providers, or legal requirements change. We will update the date above and provide additional notice when required. The current policy will remain available at this URL.

12. Contact

For privacy questions, requests, or complaints:

Hamam A. Alabdulla
Doha, Qatar
Email: hamam@gccapp.com